Our services<\/p>\n<\/div>
Aroha Care ECM Outreach & Engagement Service<\/h3><\/div><\/div><\/div><\/div>Members are assigned to ECM providers by their Medi-Cal health plan. Once a member is assigned, their ECM provider contacts them to help them enroll in ECM and begin care.<\/p>\n<\/div><\/div><\/div>
\n\n\nThe essence of care starts with lending a helping hand<\/p>\n<\/div>\n<\/div>\n<\/header><\/h6><\/div><\/div><\/div><\/div><\/div><\/div>
If possible and in alignment with member preferences, outreach and engagement should primarily be conducted in-person. Specific activities may include:<\/p>\n<\/div><\/div><\/div>
- <\/i><\/span>\n
Locating, contacting, and engaging members who have been identified as candidates for ECM.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Using multiple strategies and multiple attempts to engage members, including in-person meetings, digital or telephonic communications, and\/or street outreach.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Using an active and progressive approach to outreach and engagement until members are engaged.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Documenting outreach and engagement attempts and modalities.<\/p>\n<\/div><\/li><\/ul><\/div><\/div>
- <\/i><\/span>\n
Utilizing educational materials and scripts developed for outreaching and engaging members.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Sharing information with the health plan to ensure that it can assess members for other programs if they cannot be reached or decline ECM.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Providing culturally and linguistically appropriate communications and information to engage members.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div>
Other Services<\/p>\n<\/div><\/div><\/div>
<\/span><\/a><\/span>![\"services-1\"](\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271243%27%20height%3D%27600%27%20viewBox%3D%270%200%201243%20600%27%3E%3Crect%20width%3D%271243%27%20height%3D%27600%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" "\\"Man")
<\/span><\/div>Finance management<\/h5><\/div>Pellentesque in ipsum id orci porta curabitur arcu.<\/p>\n<\/div>
<\/div>Learn more<\/span><\/i><\/a><\/div><\/div><\/div><\/span><\/a><\/span>
Members are assigned to ECM providers by their Medi-Cal health plan. Once a member is assigned, their ECM provider contacts them to help them enroll in ECM and begin care.<\/p>\n<\/div><\/div><\/div>
\n\n\nThe essence of care starts with lending a helping hand<\/p>\n<\/div>\n<\/div>\n<\/header><\/h6><\/div><\/div><\/div><\/div><\/div><\/div>
If possible and in alignment with member preferences, outreach and engagement should primarily be conducted in-person. Specific activities may include:<\/p>\n<\/div><\/div><\/div>
- <\/i><\/span>\n
Locating, contacting, and engaging members who have been identified as candidates for ECM.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Using multiple strategies and multiple attempts to engage members, including in-person meetings, digital or telephonic communications, and\/or street outreach.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Using an active and progressive approach to outreach and engagement until members are engaged.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Documenting outreach and engagement attempts and modalities.<\/p>\n<\/div><\/li><\/ul><\/div><\/div>
- <\/i><\/span>\n
Utilizing educational materials and scripts developed for outreaching and engaging members.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Sharing information with the health plan to ensure that it can assess members for other programs if they cannot be reached or decline ECM.<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Providing culturally and linguistically appropriate communications and information to engage members.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div>
Other Services<\/p>\n<\/div><\/div><\/div>
<\/span><\/a><\/span><\/span><\/div>Finance management<\/h5><\/div>Pellentesque in ipsum id orci porta curabitur arcu.<\/p>\n<\/div>
<\/div>Learn more<\/span><\/i><\/a><\/div><\/div><\/div><\/span><\/a><\/span>
The essence of care starts with lending a helping hand<\/p>\n<\/div>\n<\/div>\n<\/header><\/h6><\/div><\/div><\/div><\/div><\/div><\/div>
If possible and in alignment with member preferences, outreach and engagement should primarily be conducted in-person. Specific activities may include:<\/p>\n<\/div><\/div><\/div>
- <\/i><\/span>\n
Locating, contacting, and engaging members who have been identified as candidates for ECM.<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nUsing multiple strategies and multiple attempts to engage members, including in-person meetings, digital or telephonic communications, and\/or street outreach.<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nUsing an active and progressive approach to outreach and engagement until members are engaged.<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nDocumenting outreach and engagement attempts and modalities.<\/p>\n<\/div><\/li><\/ul><\/div><\/div>
- <\/i><\/span>\n
Utilizing educational materials and scripts developed for outreaching and engaging members.<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nSharing information with the health plan to ensure that it can assess members for other programs if they cannot be reached or decline ECM.<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nProviding culturally and linguistically appropriate communications and information to engage members.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div>
Other Services<\/p>\n<\/div><\/div><\/div>
<\/span><\/a><\/span>Finance management<\/h5><\/div>
Pellentesque in ipsum id orci porta curabitur arcu.<\/p>\n<\/div>
<\/div>Learn more<\/span><\/i><\/a><\/div><\/div><\/div><\/span><\/a><\/span> - <\/i><\/span>
- <\/i><\/span>
![\"services-1\"](\"https:\/\/arohacare.com\/wp-content\/uploads\/2022\/08\/services-1.jpg\" "\\"Man")
<\/span><\/div>![\"box-1\"](\"https:\/\/arohacare.com\/wp-content\/uploads\/2022\/07\/box-1.jpg\" "\\"Woman")
<\/span><\/div>![\"banner-20\"](\"https:\/\/arohacare.com\/wp-content\/uploads\/2022\/08\/banner-20.jpg\" "\\"Group")
<\/span><\/div>![\"info-9\"](\"https:\/\/arohacare.com\/wp-content\/uploads\/2022\/08\/info-9.jpg\" "\\"Woman")
<\/span><\/div><\/div><\/div>